The way back
If a pot comes back
Returns run under the window and rules of the shop that took the order, and start from the order page there.
Where a return actually happens
The sale is made with the shop, so the return is made with the shop too: its window, its conditions, its label, its timeline for the money. The order page there lists every step and every date that applies to your package.
Do not send anything to us
This site is a catalog. There is no dock, no counter and nobody to sign for a box, and a package aimed at the catalog helps no one. Everything goes back the way the order page directs.
Two habits that save a return
Open the box the day it lands and look the piece over: a bent frame or a dented pot is far easier to sort out in the first days than in the last ones. And keep the packaging until you have cooked once; a pot that goes back rides best in the box it came in.
Food items tend to have narrower conditions than hardware on the shop side, so check the order page before a seasoning bag is opened.
Back to the yard
All 145 pieces sit on seven shelves: Outdoor Cookers, Pots, Baskets & Steamers, Cast Iron & Griddles, Hoses, Regulators & Burners, Tools & Accessories, Camp & Tailgate, Seasonings & Batters.
Or answer three questions about the cook and let the rack narrow itself.
Choosing better beats returning
Most returns start as a size guess. Three questions about the cook put the right quarts under the right bird the first time.